Relocation/sign on bonus available for the right people!!
Competitive pay with bonuses available based on experience.
Turnkey Automotive Solutions is seeking a service manager and lead installer in the Eastern PA and NJ area. The service manager is responsible for working with and managing other technicians, being the front line for service and install questions/concerns as well as the duties of a field service tech. Field service technicians are responsible for equipment maintenance and repair, and installation of automated and self-serve car wash equipment, and for keeping related records. Also, he/she recommends changes in systems, programs and equipment to improve reliability, increase capability, and/or reduce customer costs. The Field Service Technician performs the following duties in the field with minimal supervision and coaching. This position offers varying work schedules and a rotating on-call schedule. Local travel is required daily.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Responsible to troubleshoot chemical, mechanical, electro-mechanical, electronic equipment, PLC controllers and supplies.
Performs diagnostic analysis.
Assist in the installation of new car wash equipment
Performs periodic scheduled and corrective maintenance of installed equipment in an assigned territory.
Repairs and corrects malfunctions as necessary.
Modifies or updates equipment when required.
Prepares detailed service and failure records and recommends changes to customer on a regular basis to improve customer revenues and reduce customer total costs
Maintains tools, test equipment, and materials in a professional manner.
May work with processes that are unique or peculiar to customer needs.
Councils clients relating to use, operation, and maintenance of equipment.
Is involved in the problem-solving process regarding customer complaints.
Good communication skills. Interfaces with customers and appropriate related company personnel to ensure effective communications and dissemination of information required in establishing superior customer service.
Coordinates and keeps abreast of new developments and innovations leading to improved departmental and company performance.
Requires technical knowledge to perform the job. Develops improved methods for fulfilling responsibilities.
Accurately perceives information from others. Assures appropriate flow of information, and reports matters clearly, concisely, and accurately.
3 to 5 years related experience
Lifting requirements 25 lbs. to a maximum of 50 lbs.
Requires 2 years of trade school or equivalent in-field experience.
Understanding of PLC controllers, low voltage control circuits and three-phase power
Ability to read and understand electrical diagrams
Excellent employee and customer relations skills
Experience with Car Wash Equipment a plus.
Neat and clean in appearance and possess an excellent driving record
High school or equivalent
Electrical: 3 years
Mechanical and Technical: 3 years
Required license or certification:
Commission, bonus, and competitive pay available for the right experienced person.
3 years Electrical experience
3 years Mechanical & Technical experience
High School or equivalent
About Turnkey Automotive Solutions
Turnkey Automotive Solutions is a full service car wash equipment distributor. We sell, install and service a wide range of car wash equipment and components. In addition to equipment, we also feature in house design and construction, making a seamless process out of designing and constructing new washes through to installation and maintenance of those washes. Turnkey is active in Eastern Pennsylvania, all of New Jersey and Delaware.