This position is directly responsible for the creation, maintenance, accuracy, and distribution of custom catalog data and digital assets including conventional “flat” images and 360-degree images, This position reports to the Product Data Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain, up-to-date, and thorough knowledge of custom product catalog data including but not limited to:
Detailed application information
Catalog conflicts and holes
Product images and digital assets
Current industry catalog standards and versions (Aces, Pies, etc)
Up-to-date data and image standards and delivery guidelines for specified Customer
Create catalog data for new products from application data from product development team.
Receive, research, and respond to customer and sales team concerns regarding catalog application data, coordinating with product management team.
Be responsive & proactive in managing requests and inquiries from internal management, sales team, and customers. Review and address customer inquiries in a timely manner.
Ensure on-time delivery of catalog data updates in proper format with correct notation to customers.
Receive, review, and archive electronically transmitted labor claim documentation from specified account.
Take calls from specified account related to catalog applications or part fitment.
Respectfully and diligently take on any other job duties assigned.
The Company reserves the right to add or change duties at any time.
KNOWLEDGE, SKILLS AND ABILITIES:
Must be knowledgeable regarding automobile makes, models, sub-models, drive types, engine sizes, and transmission types.
Vehicle parts knowledge, automotive part fitment.
Excellent communication skills and telephone etiquette.
Strong attention to detail and excellent organizational skills.
Proficient in Microsoft Excel.
Knowledge of state-of-the-art aftermarket data formats and requirements, such as ACES, and PIES.
Willingness to travel nationally for customer support and industry training.
WORKING CONDITIONS and PHYSICAL EFFORT:
Ability to lift, lower, carry product up to a maximum of 50 pounds
Wear safety attire when in the warehouse such as steel-toe boots
Regular sitting, walking, standing, bending and climbing stairs
Office environment with minimal noise
MINIMUM JOB REQUIREMENTS:
High school diploma, GED, or equivalent.
2 Years catalog related experience (mapping, distribution, research, etc.)
Experience with 3rd part Aces and Pies creation portals: JNPSoft, Illumaware/Evokat, SMTP, etc.
College Associates Degree of ACP accreditation (Automotive Content Professional)
Quarterly National travel for Product team meetings.
Additional travel as required for industry related events (ACPN, etc)
About Advanced Innovative Technology Corp.
Advanced Innovative Technology Corp. (AIT), the parent company of the TrakMotive brand, was established in 2006 and specializes in the manufacture of new automotive, light duty truck, ATV-UTV Constant Velocity (CV) Axles, Drive Shafts, and Window Regulators. Our state-of-the-art ISO9001 and TS16949 certified manufacturing facility ensures all products are designed and developed by top engineers and produced by certified technicians to the highest quality standards for today’s demanding global market. With two distribution centers in Redlands, California and Mississauga, Ontario, TrakMotive has the parts you need in stock and ready to ship when you need them, as well as the customer service and technical support you can count on to handle all your requests and questions.